LabelGuard

Terms of Service

Last updated: 1 September 2025

These Terms of Service ("Terms") govern your access to and use of the sites, APIs, and services branded as FoodLabelAllergenCheck.com and other services in the yourotherai.com family of products (collectively, the "Service"). The Service is operated by Keski‑Suomen Otto ja Pano Oy, a company organized under the laws of Finland ("Company," "we," "us," or "our"). Our contact email is support@yourotherai.com.

By accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of an organization, you represent and warrant that you have authority to bind that organization. If you do not agree, do not use the Service.

1. The Service; No Legal or Regulatory Advice

The Service provides automated analysis (including via large language models) of product labels, images, and text for potential compliance issues, including allergen‑related checks. The Service and its outputs are for informational purposes only and are not legal, regulatory, or professional advice. Results may be incomplete, outdated, or inaccurate. You are solely responsible for all decisions and actions you take based on the outputs, including ensuring compliance with applicable laws and regulations and obtaining independent professional advice where appropriate.

2. Accounts and API Keys

You must keep your account credentials and API keys confidential and use them only for your organization's internal purposes. You are responsible for all activity using your credentials. We may suspend or revoke keys that we believe are compromised or used in violation of these Terms.

3. Acceptable Use

You will not: (a) use the Service for unlawful, harmful, or deceptive purposes; (b) violate or attempt to violate the security of the Service; (c) reverse engineer or attempt to extract source code or model weights; (d) submit content that infringes third‑party rights or that includes personal data where you lack a lawful basis; (e) interfere with or disrupt the Service; (f) exceed any documented rate limits or quotas; (g) use output to create competing foundation models.

4. Customer Content and Output

Customer Content means data you submit to the Service (e.g., images, label text, product information). Output means results generated by the Service from Customer Content.

Ownership. As between you and us, you retain all rights to Customer Content and Output. We retain all rights in the Service, software, and prompts.

License to operate the Service. You grant us a worldwide, non‑exclusive license to host, process, transmit, and display Customer Content and Output solely to provide and maintain the Service, to prevent fraud/abuse, and to comply with law. We may create aggregated or de‑identified analytics derived from usage for improving the Service.

Prohibited data. You will not submit special category personal data under GDPR (e.g., health data, biometric data) or protected health information (PHI), unless our written agreement expressly permits it.

5. Subprocessors and AI Providers

You acknowledge that the Service uses third‑party infrastructure and AI providers (e.g., cloud hosting, OCR, LLM inference). A current list is available upon request. We use appropriate safeguards (such as Standard Contractual Clauses) for international transfers where required by law.

6. Beta Features

We may label some features as alpha, beta, preview, or experiment. These may be changed, suspended, or discontinued at any time, and are provided "as is" without warranties.

7. Fees and Payment

Fees, if any, are stated at checkout or in an order form. You authorize us to charge your payment method for all fees and applicable taxes. Fees are non‑refundable except as required by law or expressly stated in writing. Late amounts may accrue interest at 1.5% per month (or the maximum allowed by law, if lower).

8. Confidentiality

Each party may receive non‑public information from the other party. The receiving party will protect the disclosing party's confidential information with reasonable care and use it only to perform under these Terms. This section does not limit processing of Customer Content as described above.

9. Term; Suspension; Termination

These Terms remain in effect until terminated. We may suspend or terminate your access immediately if you breach these Terms, create risk or possible legal exposure for us, or if we cease offering the Service. You may terminate at any time by stopping use. Upon termination, your license ends and you must stop using the Service. Certain sections survive termination (including ownership, confidentiality, disclaimers, limitation of liability, indemnities, and general).

10. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE AND OUR SUPPLIERS DISCLAIM ALL WARRANTIES—EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE—INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON‑INFRINGEMENT, AND AVAILABILITY. We do not warrant that outputs are correct, complete, or suitable for any purpose, or that the Service will be uninterrupted, secure, or error‑free.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUPPLIERS ARE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST SALES, LOST DATA, BUSINESS INTERRUPTION, OR GOODWILL, IN EACH CASE ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) EUR 100. For free or trial access, the cap is EUR 20. Nothing in these Terms limits liability that cannot be limited by law (e.g., for death or personal injury caused by negligence, or for intentional misconduct or gross negligence under applicable law).

12. Indemnification

You will defend, indemnify, and hold harmless the Company (and its officers, directors, employees, and suppliers) from and against any claim, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising from: (a) your Customer Content; (b) your use of the Service in violation of law or these Terms; or (c) any claim that your Customer Content infringes or misappropriates third‑party rights.

13. Governing Law and Venue

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of Finland, without regard to conflict‑of‑law rules. The exclusive jurisdiction and venue for actions related to the subject matter hereof are the courts of Finland, and you consent to the personal jurisdiction of such courts. If you are a consumer located in the EU/EEA, you may have additional mandatory rights and venues under local consumer law; nothing in these Terms limits such rights.

14. Export and Sanctions

You represent that you are not located in, under the control of, or a national or resident of any country or entity subject to EU, UK, or US sanctions. You will comply with all applicable export control and sanctions laws.

15. Changes to the Service or Terms

We may modify the Service and these Terms from time to time. Changes take effect upon posting the updated Terms (or as specified). Your continued use after changes become effective constitutes acceptance. If you do not agree, stop using the Service.

16. Miscellaneous

These Terms are the entire agreement between you and us regarding the Service. They do not create any agency, partnership, or joint venture. If any provision is unenforceable, the remainder remains in effect. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Notices may be provided by posting, email, or to your account address.